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Polycom SoundPoint IP 670

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MSRP: $599.00
Price: $449.00
Call 888-976-7443 or send form below for volume discount
Store #: 3358
Manufacturer: Polycom
Manufacturer Part No: 2200-12670-025
Free Shipping on all orders!
Need help with this purchase? Call 888-976-7443
1-year warranty

Polycom IP 670 - Features

  • A large, vibrant color display for easier viewing and navigation
  • Revolutionary voice quality with Polycom HD Voice technology
  • Integrated Gigabit Ethernet (GigE) switch to enable bandwidth-intensive applications
  • Six lines in stand-alone mode and 34 lines with three Polycom SoundPoint IP Color Expansion Modules
  • A visually improved platform to enable a high level of integration with productivity-enhancing applications and business processes
  • Built-in USB port to support applications, such as Local Call Recording from the Polycom Productivity Suite

Polycom IP 670 - Overview

A Visually Improved Platform for Applications

The Polycom SoundPoint IP 670 features a backlit, large color display that enables rich visual presentation and easier navigation of the menu. Beyond its advanced telephony features, the Polycom SoundPoint IP 670 is an ideal platform for accessing applications, such as the Polycom Productivity Suite, through its vibrant color user interface. The Polycom SoundPoint IP 670 also delivers a significantly augmented and visually pleasing user experience when running productivity-enhancing third-party applications developed using Polycoms XML API.

Unparalleled Voice Quality and Clarity

The Polycom SoundPoint IP 670 integrates Polycom HD Voice to bring life-like richness and clarity to every call. Polycom HD Voice incorporates wideband audio for over twice the voice clarity, Polycoms Patented Acoustic Clarity Technology for noise- and echo-free sound, plus best-in-class system design for high-fidelity faithful voice reproduction.

Advanced Network Connectivity

With a built-in dual-port Gigabit Ethernet switch, the Polycom SoundPoint IP 670 provides full Gigabit data connectivity between the network and a users computer, eliminating network bottlenecks to enable bandwidth-intensive applications on the users desktop.

Enhanced Call Handling Capabilities

The Polycom SoundPoint IP 670 accommodates six lines in standalone mode. When equipped with up to three SoundPoint IP Color Expansion Modules, the Polycom SoundPoint IP 670 becomes a 34-line, productivity-enhancing attendant console for attendants to increase call handling capabilities and to view presence information without having to be in front of a PC.

Make Great Things Happen with Polycom SoundPoint IP 670

In todays Internet driven world, the ability to conduct real time communication and collaboration has become critical to an organizations survival. As the market leader in voice, video, data and Web solutions, our award-winning IP telephony and conference technology makes it easy for people to interact and maximize productivity over any network, in just about any environment, anywhere around the globe. Thats why more organizations worldwide use and prefer Polycom IP telephony and application solutions. Because when people work together, great things happen. See how you, too, can achieve great things with the Polycom SoundPoint IP 670 desktop phone.

Polycom IP 670 (No AC adapter) Specifications

Lines (Direct Numbers)
Up to six lines (standalone mode)
Up to 34 lines with Color Expansion Module(s)

Polycom SoundPoint IP 670 Color Expansion Module Support

The PoE version supports one Color Expansion Module
The PSU version supports up to three Color Expansion Modules


320 x 160 backlit color graphical LCD
LED backlight with custom variable intensity control

Feature Keys

4 context-sensitive soft keys
26 dedicated hard keys
- 6 line keys with bi-color (red/green) LED
- 8 feature keys
- 6 display/menu navigation keys
- 2 volume control keys
- Illuminated mute key
- Illuminated headset key
- Illuminated hands-free speakerphone key
- Dedicated hold key

Headset and Hearing Aid Compatibility

Dedicated RJ-9 headset port 
- Amplified headsets are recommended
Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all)
Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids
Compatibility with commercially-available TTY adapter equipment

Audio Features

Polycom HD Voice technology delivers life-like voice quality for each audio path - the handset, the hands-free speakerphone, and the headset
Full-duplex hands-free speakerphone
- Type 1 compliant with IEEE 1329 full duplex standards
Frequency response - 150Hz - 7kHz for handset, headset and hands-free speakerphone modes
Codecs: G.722 (wideband), G.711 /A, and G.729A (Annex B)
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise fill
DTMF tone generation/DTMF event RTP payload
Low-delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment
Acoustic echo cancellation
Background noise suppression

Call Handling Features

Shared call/bridged line appearance
Flexible line appearance (one or more line keys can be assigned for each line extension)
Busy Lamp Field (BLF)
Distinctive incoming call treatment/call waiting
Call timer
Call transfer, hold, divert (forward), pickup
Called, calling, connected party information
Local three-way conferencing
One-touch speed dial, redial
Call waiting
Remote missed call notification
Automatic off-hook call placement
Do not disturb function

Other Features

Enabled for the Polycom Productivity Suite
Integration with Microsoft LCS 2005 for telephone and presence
- Compatibility with Microsoft Office Communicator and Windows Messenger 5.1 Clients
Universal Serial Bus (USB)
- Full Host Controller
- Compliant with OHCI 1.1 specification
- Support for Full-speed and Low-speed peripherals
- Type-A receptacle interface
Local feature-rich GUI
Time and date display
User-configurable contact directory and call history (missed, placed, and received)
Customizable call progress tones
Wave file support for call progress tones
Unicode UTF-8 character support. Multilingual user interface encompassing Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish

Protocol Support

IETF SIP (RFC 3261 and companion RFCs)

Network and Provisioning

Two-port Gigabit Ethernet switch: 
- 10/100/1000Base-Tx across LAN and PC ports
- Conformant to IEEE802.3-2005 (Clause 40) for Physical Media Attachment
- Conformant to IEEE802.3-2002 (Clause 28) for Link Partner Auto-Negotiation
Manual or dynamic host configuration protocol (DHCP) network setup
Time and date synchronization using SNTP FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments. Provisioning server redundancy supported
Web portal for individual unit configuration
QoS Support IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP
Network Address Translation (NAT) support static
RTCP support (RFC 1889)
Event logging
Local digit map
Hardware diagnostics
Status and statistics


Transport Layer Security (TLS)
Encrypted configuration files
Digest authentication
Password login
Support for URL syntax with password for boot server
HTTPS secure provisioning
Support for signed software executables


Built-in, auto-sensing IEEE 802.3a Power over Ethernet
External Universal AC adapter (not included)


FCC Part 15 (CFR 47) Class B
ICES-003 Class B
EN55022 Class B
CISPR22 Class B
VCCI Class B
EN61000-3-2; EN61000-3-3
ROHS compliant


UL 60950
CE Mark
CAN/CSA-C22.2 No. 60950
EN 60950-1
IEC 60950-1
AS/NZS 60950

Operating Conditions

Temperature: +10 to +40 degrees C (+50 to +104 degrees F)
Relative humidity: 20%-85% (noncondensing)

Storage Temperature

-40 to +70 degrees C (-40 to +160 degrees F)

Comes with:

SoundPoint IP 670 console
Handset with handset cord
Base stand
Network (LAN) cable
Quick Start Guide
Product registration card


10.5 in x 6 in x 7.5 in x 2.5 in (26.5 cm x 15 cm x 19 cm x 6.5 cm) (W x H x D x T)

Part Numbers/UPC Codes

2200-12670-001/610807681793 for NA, TWN
2200-12670-015/610807684077 for UK, HK, Singapore, Malaysia
2200-12670-025/610807681809, PoE version for worldwide

Box Dimensions/Weight

13.0 x 15.5 x 6.0 in (33 x 39.5 x 15 cm) (L x W x H)
4.83 lb (2.19 kg) - includes all packaging material

Master Carton Quantity


Country of Origin



One year

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Sophie Systems is proud to offer our customers an opportunity to cash in on their unneeded or old equipment. When trading in your equipment you will have the peace of mind knowing that your old electronics are going to be disposed of in an environmentally friendly manner not in a landfill all the while getting a discount on the equipment you buy.

To participate in the trade in program simply inform your sales advisor that you would like to trade in your equipment. Sophie Systems will even provide you with a prepaid UPS shipping label to send us your goods.

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