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Polycom IP 321 w/ AC Adapter

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MSRP: $139.00
Price: $80.79
Call 888-976-7443 or send form below for volume discount
Store #: 9597
Manufacturer: Polycom, Inc.
Manufacturer Part No: 2200-12360-001

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Need help with this purchase? Call 888-976-7443
1-year warranty

Polycom IP 321 w/ AC Adapter

Polycom IP 321 - Features

  • Two-line entry-level phones
  • Superb sound quality and full-duplex speakerphone performance with Clarity by Polycom™ acoustic technology 
  • Enterprise-grade feature set   
  • Easy to configure and use  
  • Integrated Power over Ethernet (PoE) support
  • Interoperability with leading IP PBX and Softswitch platforms  
  • SIP features

Polycom IP 321 - Overview

Superb Sound Quality

The SoundPoint IP 321 and 331 phones feature a full-duplex IEEE 1329 Type 1-compliant speakerphone with Polycom’s legendary Acoustic Clarity Technology that delivers excellent sound quality and enables noise-free and echo-free conversations that are as natural as being there.

Enterprise-Grade Feature Set
The SoundPoint IP 321 and 331 phones deliver through an intuitive user interface a full feature set encompassing both traditional business telephony features such as call hold, park, pick-up, transfer, and three-way local conferencing, and more advanced capabilities such as shared call/bridged line appearance, hosts built-in XML microbrowser, and distinctive call treatment.

Efficient Installation and Provisioning
The SoundPoint IP 321 and 331 phones are engineered to make installation, configuration, and upgrades as simple and efficient as possible. The phones’ standard base stand can be reversed to become a wall mount, eliminating the need for a separate accessory. Built-in IEEE 802.3af PoE circuitry and a dual-port Ethernet switch (SoundPoint IP 331 phone only) enable flexible deployment options and savings on cabling expenses.

Polycom IP 321 w/ AC Adapter Specifications

Lines (Directory Numbers)
• Up to 2 lines with up to 2 calls per line

• 102 x 33 pixel-graphical LCD

Feature Keys
• 3 context-sensitive “soft” keys
• 2 line keys with bi-color (red/green) LED
• 2 feature keys (“Menu” and “Dial”)
• 4-way navigation key cluster with center “Select” key
• 2 volume control keys
• Dedicated hold key
• Dedicated headset key
• Dedicated hands-free speakerphone key
• Dedicated microphone mute key
• Headset Compatibility
• Dedicated 2.5-mm headset port compatible with • most monaural mobile phone headsets

Hearing Aid Compatibility
• Compliant with ADA Section 508
   Recommendations: Subpart B 1194.23 (all)
• Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids
• Compatible with commercially-available TTY adapter equipment

Audio Features
• Full-duplex hands-free speakerphone with Polycom
• Acoustic Clarity Technology
   - Type 1 compliant with IEEE 1329 full duplex standards
• Frequency response - 300Hz - 3300Hz for handset, headset and hands-free speakerphone modes
• Codecs: G.711 μ/A and G.729A (Annex B)
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise fill
• DTMF tone generation / DTMF event RTP payload
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• Acoustic echo cancellation
• Background noise suppression

Call Handling Features
• Shared call / bridged line appearance
• Flexible line appearance (one or more line keys can be assigned for each line extension)
• Distinctive incoming call treatment / call waiting
• Call timer
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way conferencing
• One-touch speed dial, redial
• Call waiting
• Remote missed call notification
• Intercom
• Automatic off-hook call placement
• Do not disturb function

Other Features
• Interoperability with Microsoft LCS 2005 for telephony and presence3
   - Compatibility with Microsoft Office Communicator --and Windows® Messenger 5.1 Clients
• Enabled for Polycom Productivity Suite
• Local feature-rich GUI
• Time and date display
• User-configurable contact directory and call history (missed, placed and received)
• Wave file support for call progress tones
• Unicode UTF-8 character support. Multilingual user interface encompassing Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish

Protocol Support
• IETF SIP (RFC 3261 and companion RFCs)

Network and Provisioning
• SoundPoint IP 321 – single 10/100 Mbps Ethernet port
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP / TFTP / HTTP / HTTPS server-based central provisioning for mass deployments
• Provisioning and call server redundancy supported
• Web portal for individual unit configuration
• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3
• TOS, and DSCP
• Network Address Translation (NAT) support for static configuration and “Keep-Alive” SIP signalling
• RTCP support (RFC 1889)
• Event logging
• Syslog
• Local digit map
• Hardware diagnostics
• Status and statistics reporting

• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server
• HTTPS secure provisioning
• Support for signed software executables
• Power
• Built-in, auto-sensing IEEE 802.3af Power over Ethernet (Class 1)
• External universal input AC adapter (optional; 24V DC @ 500mA)

• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• AS/NZS CISPR 22 Class
• VCCI Class B
• EN55024 Class B
• EN61000-3-2; EN61000-3-3; EN-61000-6-1
• ROHS compliant
• Anatel
• C-tick

• CE Mark
• EN 60950-1
• IEC 60950-1
• CAB/CSA-C22.2 No. 60950-1-03
• AS/NZS 60950-1

Operating Conditions
• Temperature: +10 to 40°C (+50 to 104°F)
• Relative Humidity: 20% to 85%, non-condensing

Storage Temperature
• -40 to +70°C (-40 to +160°F)

Comes With:
• SoundPoint IP 321 console
• Handset with handset cord
• Base stand
• Network (LAN) cable
• Quick Start Guide
• Product registration card

• 6.7 in x 5.7 in x 6.9 in x 1.4 in
• (17 cm x 14.5 cm x 17.5 cm x 3.5 cm)

Phone weight: 1.37 lb (0.625 kg)

Part Numbers / UPC Codes
SoundPoint IP 321
• 2200-12360-025/610807690276 for all markets

Unit Box Dimensions / Weight
• 10 in x 4.2 in x 11.6 in (W x H x D)
• (25 cm x 10.5 cm x 29.5 cm)
• 3 lb 4 oz (1.49 kg)

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