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Nortel Call Pilot 100 Basic Call Center Key Code

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Nortel Call Pilot 100 Basic Call Center Key Code
Price: Call 877-316-2522 or Live Chat for Pricing
Manufacturer: Nortel
Manufacturer Part No: 72400

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Most orders ship within 1 business day.
1-year warranty-ADVANCED REPLACEMENT!; NO Restock fees!
The Norstar Basic Call Center System for the CallPilot 100 is compatible with the Norstar Compact and Modular Integrated Communications Systems.

More Information
  • This Call Center supports 20 configured agents, 10 active agents, 2 skillsets, 20 routing steps/skillset, 30 built-in announcements, 15 lines, 2 skillset mailboxes, 20 Intelligent overflow rules/skillsets, 15 simultaneous incoming calls in the system, and all agents can be supervisors
  • Fully functional informal Call Center featuring Call Queuing, Routing, Reporting, and Supervisory Functions
  • Skill-based routing ensures the caller gets the appropriate support person for call center functionality in a small business environment
  • Intelligent Overflow rules for each Skillset
  • The Basic Call Center provides 10 agents of ACD applications
  • The Basic Caller Center Key Code is compatible with the following systems: Call Pilot 100 Release 2.0 or higher





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