Mailing Lists

BCM50 Basic Call Center SW Authorization Code

< Previous Next >
BCM50 Basic Call Center SW Authorization Code
Price: From $1,321.99 to $1,763.99
Manufacturer: Nortel
Manufacturer Part No: 73120

Product Options

Designation:
Free Shipping on all orders!
Most orders ship within 1 business day.
1-year warranty-ADVANCED REPLACEMENT!; NO Restock fees!
The Norstar Basic Call Center System for both the CallPilot 100 and CallPilot 150 platforms is compatible with the Norstar Compact and Modular Integrated Communications Systems. This Call Center supports 20 configured agents, 10 active agents, 2 skillsets, 20 routing steps/skillset, 30 built-in announcements, 15 lines, 2 skillset mailboxes, 20 Intelligent overflow rules/skillsets, 15 simultaneous incoming calls in the system, and all agents can be supervisors. Optional Reporting package shows real-time statistics, historical statistics, and supports hardware and software wallboards. Fully functional informal Call Center featuring Call Queuing, Routing, optional Reporting, and Supervisory Functions. Skill-based routing ensures the caller gets the appropriate support person for call center functionality in a small business environment. Intelligent Overflow rules for each Skillset. The Basic Caller Center Key Code is compatible with the following systems: BCM50

If you want to buy a certain quantity and want a volume discount, submit this form and a sales advisor will be in touch with you shortly.

Trade In and Save


Sophie Systems is proud to offer our customers an opportunity to cash in on their unneeded or old equipment. When trading in your equipment you will have the peace of mind knowing that your old electronics are going to be disposed of in an environmentally friendly manner not in a landfill all the while getting a discount on the equipment you buy.

To participate in the trade in program simply inform your sales advisor that you would like to trade in your equipment. Sophie Systems will even provide you with a prepaid UPS shipping label to send us your goods.

Looking for a manual for your product? Check out our free product manual directory by clicking here.

Needs to find a local technician to service your equipment? Our map of local technicians can help you find experts in your area that can help. Click here to view map

Need help adjusting the time? We provide a tutorial on setting the clock on major phone system brands here.

Need to contact the product manufacturer? click here to see a directory of their phone numbers.

Telephones